Eniax Inbox

Say Goodbye to the Call Center

Discover a new way to communicate with your patients and start paying for measurable results.

Permanent and efficient care for your patients

Eniax Inbox manages scheduling, appointment confirmations, reminders and responds to all inquiries without waiting times, thanks to an autonomous and efficient communication with patients.

Know what your patients will experience↓

Omnichannel

Omni-channeling ensures a seamless experience for users. We integrate various communication channels (email, SMS, WhatsApp and phone calls) into a single system, allowing a complete view of the interaction history.

Accurate, real-time responses.

Automation with Patricia Eniax, our AI assistant, improves efficiency and reduces wait times

97%

+3% 2024

Satisfaction

-25%

Of the Call Center price

≈90

Seconds response time

90+

Million patients annually

Explore ENIAX INBOX

Autonomous and efficient communication with patients

Eniax Inbox manages scheduling, appointment confirmations, reminders and responds to all inquiries without waiting times, thanks to an autonomous and efficient communication with patients, reducing the Call Center load by 60%.

Effective care

ENIAX INBOX is available on the home page of the medical center's website via a WhatsApp button. This will allow patients to start a conversation immediately. If a patient contacts the medical center by phone, he or she will be offered the option to continue the conversation via WhatsApp, thus decongesting the call center.

Reduce by

60%

the incoming calls to your Health Center

Effective care of

99%

with a timely and active communication with your patients

Calculate benefits

Thanks to its communication flows, using the usual channels such as email, SMS or WhatsApp, finally after about a month with this service, we have seen that absenteeism has decreased from 30% to 14%. More than 50%!

Management of millions of simultaneous conversations, with no restrictions

Eniax Inbox enables the medical center to serve a large number of patients efficiently and without delays, significantly improving the patient experience and quality of service.

The implementation of this system not only streamlines communication, but also optimizes the medical center's resources, allowing for quality, personalized and rapid care.

Efficient service without delays

Unrestricted communication

Optimize resources

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